How do I return or exchange my order?Updated 8 days ago
Starting a return or exchange takes just a few minutes, and we provide a free prepaid return label.
What you will need
Your order number, which you will be asked for when you begin. You can find it in either of these places:
- The shipping label on your parcel, after “PO” beneath your address
- Your order or shipping confirmation email
Return instructions
- Print your return label.
- Pack your items securely, using the original packaging if available. Attach your return label to the package.
- Drop the package off at your nearest carrier location within 30 days of your original order date.
- We will issue your refund or exchange once your return is approved.
For full details, please see our return and exchange policy.
If you cannot find your order number, please email us at [email protected] and we will be glad to help.