Returns & Exchanges

• What is your return or exchange policy?

  Rest easy, we offer free exchanges and easy returns. All refunds will be charged an 8% restocking fee on the returned product. Please place your requested exchange or return within 30 days from the date your order was placed at OluKai.co.uk. Items must be in new, unused condition with the origina...

• How do I return or exchange my order?

  We will provide you with a shipping label to print, and you can pack and ship your return or exchange back to us. You will need your order number to begin processing your return or exchange. You can find your order number on: Your account page Your shipping label listed after "PO" under your ad...

• When will I receive my Refund, Exchange, or eGift Card Refund?

  If you ship your return back to us, as soon as it is received: You will receive your refund We will begin processing your new order You will receive your eGift Card Refund You will receive a confirmation email when processing is complete.